Frequently Asked Questions
Find answers to common questions about trading with SaltStone Markets.
We provide multiple account structures including Basic, Standard, Pro, SIP, Rocket, Zero Spread, and Investor accounts. Each is designed to meet different trading styles and experience levels.
Financial markets carry inherent risk. Market conditions may affect capital value. Trading leveraged instruments involves significant risk, and you could lose more than your initial investment. Please review our Risk Disclosure for complete information.
Information provided is educational and analytical in nature and should not be considered personalized investment advice. All trading decisions are made independently by clients based on their own judgment and risk tolerance.
We employ secure systems including 256-bit SSL encryption, identity verification (KYC), and comprehensive compliance procedures to protect client accounts. Client funds are held in segregated accounts.
Yes. Eligible clients may access VIP and Investor services with dedicated relationship management, personalized portfolio discussions, exclusive market insights, and premium experiences including meetings in Dubai.
Availability depends on jurisdictional regulations. Some services may be restricted in certain regions. Please contact our support team to confirm availability in your location.
Click on the "Register" button, fill in your personal details, verify your email, and submit the required identification documents for KYC verification. Once approved, you can deposit funds and start trading.
We support Bank Wire Transfers, Credit/Debit Cards (Visa/Mastercard), and Cryptocurrencies (Bitcoin, USDT, Ethereum). Deposits are usually instant (except bank wires), and withdrawals are processed within 24 hours.
We offer our proprietary VertexFx platform with advanced charting tools and analytics, available on Desktop, Web, and Mobile (iOS & Android).
Client funds are held in segregated bank accounts separate from the company's operating funds. We use top-tier banks and employ advanced encryption security for all transactions.